Welcome to MyMavim: Your gateway to seamless self-service
MyMavim is your go-to self-service portal for all Mavim needs, with a ticketing system, knowledge base and updates on products and support. Whether you need consulting hours or expert advice, MyMavim is here to help you every step of the way.
ANNOUNCEMENTS
Stay tuned for the latest updates and news
Mavim Product Update
-
Europe (CET): December 11, 5:00 PM to 11:59 PM
-
India (IST): December 11, 9:30 PM to December 12, 4:30 AM
-
United States (Eastern and Pacific Time): The update will be performed outside regular business hours to minimize disruption.
Please note that release timing is based on local time and may therefore span different calendar dates depending on your region.
Service Note: Support Requests
Microsoft is currently experiencing global issues affecting Outlook and other M365 services.
Because email delivery may be disrupted, we cannot guarantee that support requests sent via email will reach us right away. To ensure we receive your request, please submit your ticket directly through the Mavim Service Desk Portal.
Mavim's core platform remains fully operational.
Using Your Business Context to Ground AI
By linking processes, roles, systems, and risks in Mavim, you are already building a Digital Twin of an Organization (DTO). Instead of setting up separate rules and context from scratch for every new AI use case, you can rely on the operational blueprint you already maintain.
This helps you avoid fragmented AI initiatives and keeps new capabilities aligned with your actual processes and governance.
RESOURCES
Access to essential resources and information
Get in touch with the Mavim Service Desk:
We're here to help!
Do you have a technical problem? Our Mavim Service Desk is here to help! Before you contact us, we encourage you to explore our extensive knowledge base or create a support ticket through our service portal. These resources are designed to provide quick and effective solutions, saving you valuable time.
If you do need help, our dedicated Service Desk team is here for you during business hours, Monday through Friday, from 09:00 to 17:00 (CEST).
Service portal: my.mavim.com
Telephone: +31 88 252 1580
E-mail: servicedesk@mavim.com
Your satisfaction is our top priority. Let us help you resolve your issues quickly and efficiently, so you can get back to using the Mavim platform to its full potential.
